|What are the postage and packing charges?
We aim to dispatch all orders within 2 working days of receiving payment, but please allow up to 28 days for delivery. We will notify you of tracking information once the order has been sent and of any possible delays that may occur. We ship to UK, Europe and Worldwide addresses. The postage and packing charge will be determined by the destination address.
Orders to UK address using Royal Mail First Class (Signed for)
£5.95 postage and packing for first item, and then £3.95 for additional items within the same order (going to the same address). Please note that if the item exceeds the weight limit of 2kg then an additional postage charge will apply.
Orders to addresses outside UK (Europe and International) using Royal Mail Airmail with International Signed For
£9.95 postage and packing for the first item, and then £5.95 for each additional item. The above charge includes the Royal Mail fee for obtaining a signature on delivery (International Signed For ); online tracking is also provided up to the point of departure from the UK (via Royal Mail's website).
Local duty taxes: there may be taxes payable on goods delivered from the UK - please note that it is the customer's responsibility to pay these charges.
Additional charge for items over 2kg on international deliveries: there are size limitations on items which can be sent internationally by Royal Mail International Signed For services. If you would like to check the shipment cost of an International item, please contact me by email.
Any orders damaged during delivery (UK or international): We make every effort to avoid goods being damaged by using protective filling for all our packages and strong boxes for our larger items. However, there may be rare occasions when despite this, goods are damaged during the delivery process. If you receive an item which has been damaged, please contact Milly’s Marvels immediately: email@example.com